Purchasing a new vehicle is an important decision so don’t go to just any Austin area new car dealership, go to Austin Subaru. Our sales team is dedicated to finding the best new vehicle to meet your needs, shopping for a new car has never been more convenient.View All New Vehicles View Certified Vehicles View Pre-Owned Vehicles
I am not a "car person" but I do drive a lot for work. I appreciate that Subaru can just take care of my car trade-in and purchase without expecting me to go through every little detail.
This review is of their service department only. I do not have experience with their sales team I made an appointment for a minor recall about a week before dropping off my car and was originally disappointed, because they had no record of me when I arrived at the date/time we agreed upon. Despite this small annoyance, they did a great job making sure I was taken care of. Derek in the service department really went out of his way to ensure I was kept updated on their progress and even addressed a check engine light that appeared while the car was in their shop (it was a random occurrence that was traced to a loose connector). Overall they seem to be customer-focused and I'd bring my car back to them if it requires additional service.
Service was outstanding. My sales guy, Kurtis, helped me in every way possible to make the car buying experience less of a pain. He was super apologetic over the amount of time it took for everything to process, but as someone who has bought a car before I know it can be a long process and did not fault him for it. I would definitely recommend Austin Subaru and Kurtis!