Joseph was great about getting my car in for service even though the tow truck brought it in almost an hour late. He explained the issues and kept me informed. The waiting area is great and comfortable for working.
Had a few issues that needed attention...24k maintenance, recall and a brake issue. Made my appt ahead of time because I wanted a loaner car (have to book ahead of time for a loaner). If waiting is OK for you, no worries..Subaru of Austin has THE BEST waiting area! Complimentary food & drink and plenty of seating areas not to mention a business room as well. They always do a great job tending to the issues at hand and will check back afterwards to make sure everything is to your satisfaction. Friendly and professional
Great company to do business with. Everything was done exactly as promised. Mr. Chuck Ott was very helpful. Highly recommended!!
The service is excellent on all cylinders, from the maintenance techs and service representatives to the Barista. Very happy with my investment in a Subaru.
Fast and efficient service by friendly people!
Ask for KURTIS CLARK! First time Subaru buyer here and Kurtis left such an incredible impression on me. He took care of me with professionalism and efficiency. Kurtis, I felt worked hard to get me the best deal for my trade in as well as for the Ascent I purchased. I was able to add on features and still hit my price point. I made the decision to shop with my toddler(faceplam) so best of all Kurtis and staff were super friendly and patient with my toddler! The dealership itself was clean, open and kiddo friendly. Hands down one ...
This was my first visit to any Subaru dealership, and it was for service. Typically with dealerships I've dealt with, you get great service during the buying process but not so much after that. Service appointments are usually hit or miss (mostly miss in my experience). This was not the case with Austin Subaru.I will say that it started off a little worrying. I drove into the express lane to get an oil change on my recently purchased '18 STi and the initial interaction with the first guy checking me in was not so great. He was obviously in ...
Really Nice lady but I do resent having to put in words in order to put my review on. I work in customer service and our customer service customers simply choose a number and then go from there