Customer Testimonials
Best experience getting a car ever!!! Before meeting Danny Sosa, I had been doing business with Carmax for over 8 years. They were alright and just never changed due to ease. I work a lot and a when it comes to buying cars, I go for ease 100%. A couple weeks ago, I all of the sudden had the need to get a car and I found the exact one I wanted online at the dealership! I contacted Danny and was initially nervous about stepping outside of what I normally do!!!! He took care of everything, got me the rates I wanted first time around and on my next day off I just swung by to pick up the car (in and out in about an hour), and I sipped on a fresh coconut milk latte from their complimentary coffee bar while I waited. My car is perfect! The coolest car I have ever owned. Hlad I am finally a part of the Subaru family and look forward to doing business with only them for the rest of my car buying days! Thanks for the car and experience Austin Subaru!!!! Special thanks to Danny!
My wife and I were in the market for a new car--something we don't do incredibly often or particularly look forward to. We had considered Subaru in our last car buying venture before ultimately choosing another brand that had dealerships closer to our home in Austin. I was glad to see there was now an Austin Subaru dealership and I was familiar with them since they were adjacent to the Infiniti dealer we had been to previously. We knew more or less what we wanted (Outback) and how much we were willing to pay, it was a matter of testing the car for comfort and ride, seeing if it fit our garage and getting our price. After meandering the lot on a hot Sat afternoon to verify what we thought we knew about the various models/trim levels, we went in and met with Edwin Martinez. We liked him at first, and liked him more and more as we went through the evaluation cycle--information, test drive, etc. He was super easy to work with, and we never felt like we were being "sold". The car really sold itself by being what we expected it to be, he just helped provide what we needed to get a deal done. Everyone we met, from reception, to sales to the barista(!) was super pleasant and easygoing. For anyone that wants a good solid car and (like us) dreads the thought of the car buying experience, I can recommend Austin Subaru and Edwin M as a good choice.
Keenan was absolutely awesome to work with. Everything was laid out perfectly, explained every detail of the deal and was incredibly transparent, which is very rare in the auto retail industry to find. I initially walked in to take home an Outback on an overnight test drive (which he was more than willing to do for me) and the customer service I received even then was excellent. I did not feel pressured to buy anything at any time. I have bought a few new cars in the last several years and this was the most painless process I’ve ever experienced. Customer service is the absolute best. I would recommend Austin Subaru to anyone I know looking for a new Subaru.
Wonderful service department! Nice people, efficient process, great amenities. All in all a terrific experience.
Everything I needed it done in my car, got taken care of. john Rivera was very friendly and helpful. Thank you for a very good experience.
