This was my first experience buying a car by myself. I was nervous and afraid I'd make a bad decision. But my salesman was Jason. He was great. The whole experience was so unexpected! Jason listened to me, explained everything about the car, took me on a test drive, and walked me through each step of the decision. Then Sonny (I think that was her name) walked me through options of things I could add to my car. Danny walked me through financing. All delightful people. Oh yeah, I love my new Forester! Thanks, everyone, for giving me such a ...
I was able to get in for the Airbag recall service. Called about 9:00 am, and got an appointment at 10:30. I had a friend pick me up and the procedure took about 2 1/2 hours. All went very well.
Everyone was conscientious and thoughtful in communicating with me and explaining what you found in the car inspection. And mindful of social distancing. Thank you for your help!!!
Every journey begins with the first mile and I am elated to have been assisted with beginning my journey. I drove an Impreza, I absolutely loved the vehicle; the safety aspects, the vehicle specs, the sporty look, and I trust the name brand. However I started to realize that I would one day outgrow my compact vehicle. I spoke with Jade over at sales about possibly trading in my Impreza for a Forester for months. This conceptual idea shortly evolved into a goal, and she helped make it happen. For nearly 3 months we met in several short sessions to figure ...
I came in with the car I wanted in mind, and apprehensive of dealing with sales people. However the staff at Austin Subaru were so amazingly helpful, and not at all pushy. I worked with Jake on getting my trade in appraised, who was incredibly helpful and knowledgeable, and when I told him I couldn't make any decisions until that weekend, he introduced me to Jonathan, since he wouldn't be working on the weekend. Jonathan was super informative and made the whole process easy and enjoyable. Sonny helped us pick our extras, and laid out all the options without being ...
Always great service. On time, friendly and accurate. The coffee bar adds to the great environment and makes it more pleasant to wait. Thumbs up.
I have always dreaded buying cars, but Don made buying my first Subaru painless. Everyone involved in the process was extremely knowledgeable and friendly. Thank you!
Excellent customer service!
Mr. Alan Barron went out of his way to make sure I was a happy customer. Outstanding, professional experience with Alan. One of the best salesman I've had the pleasure to deal with!