Awesome waiting area with fill coffee bar. I have not had a bad experience with any one in the service team. They are very focused on customer experience.
Service team was prompt, staff remembered me, perfect latte and dog biscuit! Employees seem to be happy in their workplace. So glad I bought at this dealership.
Great customer service. Nice new location. Sales guy was very helpful and firendly.
I live in San Antonio and was ready to purchase a Subaru Outback. I went to a local dealership but I did not feel I was taken seriously. After the San Antonio sales person failed to call me back as promised, I went online and contacted Austin Subaru. I immediately received an email stating someone would contact me during business hours. I was contacted as promised and was told Jay Hall would be my sales person. Within 2 emails, Jay and I had come to an agreement and settled on a car. Jay Hall was so helpful and easy to deal with thought for sure there would be a catch when I went to pick up my car. There was no catch. Jay stayed in contact with me about times, as he knew I was traveling from San Antonio. This was the most pleasant car buying experience ever. I am referring all my friends to Jay. Thanks to Austin Subaru and especially Jay Hall
So easy . . . from the drop-off to the pick-up. I was attended to immediately and then when I picked the car up later they had a comprehensive printout of the condition of my vehicle. Adam went over everything I needed to be wary of and didn't try to force any immediate repairs on me.